Shipping policy

Shipping Policy

Shipping Regions

We currently ship to major English-speaking countries and Japan. Available shipping regions can be confirmed at checkout.

Production & Shipping Times

As our products are made on-demand, the following timeframes apply:

Production Time

  • 2-5 business days: Product manufacturing and quality verification

Product type and order volume may require additional time.

Shipping Time

Varies by destination, but typically takes 3-12 business days.

Total Delivery Time

Typically 5-15 business days (production time + shipping time)

During busy periods or due to other circumstances, additional time may be required. Detailed delivery estimates will be provided upon order confirmation.

Shipping Costs

Shipping costs are automatically calculated based on the product and destination. The exact shipping cost will be displayed at checkout, so please confirm before placing your order.

Shipping Methods & Tracking

Shipping Carriers

We partner with reliable shipping carriers in each region to select the optimal service.

Tracking Service

All shipments include a tracking number. We will email you the tracking information after your product ships.

Important Information

Address Accuracy

Please ensure your shipping address is accurate. Any reshipment costs due to incorrect addresses will be the customer's responsibility.

Customs & Taxes

For international shipments, customs duties and taxes may apply in the destination country. These costs are the customer's responsibility.

Shipping Delays

We are not responsible for shipping delays caused by the following factors:

  • Weather conditions
  • Customs processing delays
  • Carrier circumstances
  • Other force majeure events

Split Shipments

When ordering multiple products, items may be shipped separately due to different production facilities.

Contact Us

For any shipping-related questions, please feel free to contact us through our contact form.


Last updated: September 27, 2025