Shipping policy
Shipping Policy
Shipping Regions
We currently ship to major English-speaking countries and Japan. Available shipping regions can be confirmed at checkout.
Production & Shipping Times
As our products are made on-demand, the following timeframes apply:
Production Time
- 2-5 business days: Product manufacturing and quality verification
Product type and order volume may require additional time.
Shipping Time
Varies by destination, but typically takes 3-12 business days.
Total Delivery Time
Typically 5-15 business days (production time + shipping time)
During busy periods or due to other circumstances, additional time may be required. Detailed delivery estimates will be provided upon order confirmation.
Shipping Costs
Shipping costs are automatically calculated based on the product and destination. The exact shipping cost will be displayed at checkout, so please confirm before placing your order.
Shipping Methods & Tracking
Shipping Carriers
We partner with reliable shipping carriers in each region to select the optimal service.
Tracking Service
All shipments include a tracking number. We will email you the tracking information after your product ships.
Important Information
Address Accuracy
Please ensure your shipping address is accurate. Any reshipment costs due to incorrect addresses will be the customer's responsibility.
Customs & Taxes
For international shipments, customs duties and taxes may apply in the destination country. These costs are the customer's responsibility.
Shipping Delays
We are not responsible for shipping delays caused by the following factors:
- Weather conditions
- Customs processing delays
- Carrier circumstances
- Other force majeure events
Split Shipments
When ordering multiple products, items may be shipped separately due to different production facilities.
Contact Us
For any shipping-related questions, please feel free to contact us through our contact form.
Last updated: September 27, 2025